Get in touch

We love hearing from our customers! Use the form here or email us at support@purau.com.au and we’ll respond as soon as we can.

Please expect a response within 12 hours. You might find what you're looking for in the FAQs below or on the FAQs page.

Got questions?
We’ve got you covered

What is your return policy?

Due to health regulations and TGA guidelines, we are unable to offer refunds for our products. We recommend consulting your healthcare provider prior to purchasing to ensure that the product is right for you. We are here to assist you as well, if you have any questions please reach out via email to support@purau.com.au.

How much is shipping?

We offer FREE standard shipping Australia wide for all orders over $99. For orders under $99 within Australia, standard shipping is $5. We offer worldwide shipping too! Please visit our shipping page for more information > https://www.purau.com.au/pages/shipping (or visit the footer of the website and click "shipping").

How do I take the product?

Take 1 of each capsule orally, 3 times daily with brekky & lunch & dinner. You can take them before, during or after your meal!

How often should I do the Gut Program?

We recommend initially doing the cleanse twice or three times, back-to-back to help achieve best results. We also recommend repeating the cleanse every 3-4 months or more frequently if required or advised by your healthcare professional. *If symptoms persist, talk to your health professional. Minerals can only be of assistance if dietary intake is inadequate

What are the benefits of the Gut Program?

The benefits of a healthy gut are endless! Benefits can range from improved digestion, reduced breakouts & pimples, reduced skin redness & irritation, less bloating & indigestion, improved energy & vitality, immune system health, bowel regularity, reduction of symptoms of medically diagnosed IBS.