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FAQs

Our Products

The Gut Cleanse Kit contains ingredients that are designed to support your body’s natural cleansing and detoxifying processes. If you have never completed a cleanse of any type before, it is common that you might experience mild symptoms including headaches, skin breakouts, body aches & pains, general fatigue and diarrhoea. All of these are signs that the body is slightly overwhelmed by the level of cleansing & detoxifying happening, but this is completely normal. These symptoms can also be a sign of food or chemical withdrawal - the cleanse might be removing something that was built up in your body for a long period of time. Think of someone who drinks coffee religiously every day, if they were to suddenly stop drinking coffee, they would experience similar withdrawal symptoms as they are no longer consuming caffeine. 

Although these symptoms can often be a part of the process, we understand they are uncomfortable, so here’s what you can do to limit your chances of experiencing them:

Limit your consumption of sugary foods, junk food, processed foods & alcohol at least 2-3 days prior to commencing your HappyGut cleanse and continue to do so throughout the course of the cleanse.Ensure you are drinking at least 2.5-3 litres of water per day.Limit the frequency and intensity of exercise during the first week of your cleanse.

If these symptoms persist for more than 7 days, please email us at support@purau.com.au and we will be happy to assist you further. If your symptoms appear to be worse than mild, we recommend consulting your healthcare professional. 

As we all know, each one of us is as weirdly wonderful as the next - meaning not one person is the same. This means that everyone will have a different experience & response when taking our products. While some people may notice changes within the first week, others may take a little longer, and some people may not notice any drastic changes at all. The changes & benefits you may ‘feel’ (reduced bloating, more regular bowel movements, clearer skin, improved energy, sleep & immunity) are often just the most obvious ones. Remember, it is what is happening inside on a cellular level that counts! Trust us and trust the process, we gut you.

Yep! All PuraU products are approved by the TGA and have a valid AUST L number.

We get that 9 capsules daily can be a lot to remember, so don’t stress if you miss a dose. If you do, we don’t recommend doubling up on the next dose, instead, skip the dose that you missed and carry on as normal. You will make up for the missed dose/s at the end of your cleanse.

We do not recommend taking the Gut Cleanse Kit while pregnant or breastfeeding as several ingredients are not recommended for women during this time. We recommend always consulting your healthcare professional before commencing any herbal treatments or remedies. If trying to conceive, we also recommend consulting your healthcare professional to see if this product is suitable for you during this time.

All PuraU products are developed by a Naturopathic & Herbal expert and all formulations are supported by scientific & evidence-based research. Each indication (claim) for PuraU’s products were permitted for use by the Therapeutic Goods Administration (TGA) based upon the evidence and research provided. These claims are carefully & regularly reviewed as per TGA guidelines.

Refrigeration of our products is not necessary but we do recommend storing them below 25°C and away from direct sunlight.

Whilst we cannot provide nutritional advice, we do recommend limiting your consumption of sugars, processed foods, junk food & alcohol whilst completing the cleanse. You can refer to our FREE Gut Cleanse Kit Guide eBook to learn more about the foods you should avoid and the foods you can choose to implement whilst completing your cleanse. Download your FREE eBook here: https://cdn.shopify.com/s/files/1/0342/9839/6811/files/PURAU_EBook.pdf?v=1585524636

All PuraU products are proudly formulated and made in Australia.

Take 1 x each capsule, 3 times daily with meals or as directed by your healthcare professional.

The Gut Cleanse Kit is recommended for humans 18+. More specifically, for those wanting clearer skin, calmer insides and good feelings all over. For anyone experiencing signs of an unhappy gut or angry skin - whether female, male, old or young, the Gut Cleanse Kit is for you. We do recommend consulting your healthcare professional prior to commencing Gut Cleanse Kit if you are pregnant, breastfeeding, taking medication or have an existing medical condition. This product is not recommended for children.

Yep! Our products are 100% vegan.

Yes 100%! Because men have gut problems too!

Repair:

Each hard capsule contains: Curcuma longa (Turmeric) extract dry concentrate 10mg, derived from dry rhizome 500mg. Berberis vulgaris (Barberry) extract dry concentrate 83.34mg, derived from dry root bark 500mg. Zingiber officinale (Ginger) extract dry concentrate 31.82mg, derived from dry rhizome 350mg. Vaccinium macrocarpon (Cranberry) extract dry concentrate 1mg, derived from fresh fruit 500mg. Calcium pantothenate (Vit B5) 25mg Equiv. To pantothenic acid 22.9mg. Pyridoxine HCL (Vit B6) 25mg, Equiv. To pyridoxine 20.57mg. Taurine 300mg. 

Replenish: 

Each hard capsule contains: Althaea officinalis (Marshmallow) extract dry concentrate 125mg, derived from dry root 500mg. Foeniculum Vulgare (Fennel) extract dry concentrate 70mg, derived from dry fruit 350mg. Mentha Haplocalyx (Peppermint) extract dry concentrate 70mg, derived from dry herb top 350mg. Glutamine 200mg. Zinc Amino Acid Chelate 50mg, Equiv. To Zinc 10mg. 

Restore: 

Each hard capsule contains: Lactobacillus casei 1.9 billion CFU, Lactobacillus paracasei 1.5 billion CFU, Bifidobacterium lactis 700 million CFU, Lactobacillus rhamnosus 600 million CFU, Lactobacillus fermentum 300 million CFU, Bifidobacterium breve 200 million CFU, Bifidobacterium bifidum 200 million CFU, Lactobacillus acidophilus 200 million CFU, Lactobacillus reuteri 100 million CFU, Bifidobacterium longum 100 million CFU, Lactobacillus delbrueckii ssp bulgaricus 100 million CFU, fructooligosaccharides (FOS) 100mg.

Keep calm, not to worry! The seals are extremely delicate and can be easily ripped when twisting the cap. They can also stick to the top of the lid! Our Gut Cleanse Kit is double sealed for this reason. The first seal is the vacuum seal around the carton itself and the second seal is on the bottles. The only time we would recommend NOT consuming the product is if BOTH protective seals have been tampered with. In this case, we ask you to please contact us at support@purau.com.au so we can get to the bottom of it!

We recommend completing the Gut Cleanse Kit twice, back-to-back, to achieve best results. Results will vary depending on your gut health or skin concerns. From here, we recommend repeating the cleanse every 3 months to ensure your gut is in shipshape all year round!

When first taking probiotics, you may experience bloating, abdominal discomfort or diarrhoea whilst your gut microbiome adjusts to the new bacteria.

Yep! Our Gut Cleanse Kit contains all natural antioxidants and anti-inflammatories that may help to achieve calmer insides and is free from any nasties that could cause harm. It also contains probiotics & prebiotics which have been shown to help with IBS and other inflammatory gut health issues.

Shipping & Returns

COVID19 has altered the way things work in unprecedented ways. We are continuing to ship all orders without delay; however you may experience shipping delays with Australia Post. We guarantee same day dispatch on ALL orders placed before 3pm AEST. Once your order is processed, tracking details will be sent to your email address nominated during checkout, so keep an eye on your inbox! Australia Post estimated delivery times are:

DOMESTIC SHIPPING

Shipping is FREE EXPRESS and TRACKED

Parcel Post: 1-3 Business Days 

Parcel Post: 3-5 Business Days (Regional)

INTERNATIONAL SHIPPING

United Kingdom

Standard Shipping: 6 Business Days

Express Shipping: 4 Business Days

Canada:

Standard Shipping: 9 Business Days

Express Shipping: 4 Business Days

New Zealand:

Standard Shipping: 5 Business Days

Express Shipping: 3 Business Days

*We are currently only shipping internationally to the above countries*

If you happen to enter an incomplete or incorrect address while checking out your parcel may be undeliverable and will be returned back to us. In this case, we are able to have it re-shipped with a re-shipping fee of $10 AUD. If you wish to be refunded, we will refund you the cost of your purchase minus $20 AUD for the shipping fee to and from the incorrect address. PuraU are not held liable if you enter an incomplete or incorrect address. If you notice your incorrect address after check out, please email support@purau.com.au ASAP and we can have this fixed before dispatch.

We know that you’ll love our products, but if you’re curious, you can find our returns policy here: https://www.purau.com.au/pages/shipping

If the parcel was unable to be delivered and is not collected from your local post office within 14 days, it will be returned back to us. If you wish to have it re-shipped we can do so with a re-shipping fee of $10 AUD. If you wish to be refunded, we will refund you the cost of your purchase minus $20 AUD for the shipping fee to and from your address. PuraU are not held liable for parcels that have failed to be collected.