30 Night Guarantee
PuraU 30 Night Guarantee
We stand behind our products and are committed to helping you get real, lasting results. That’s why we offer our 30 Night Guarantee — because we know it can take time for your body to adjust and respond to natural ingredients.
How it works:
If you’ve tried our Deep Sleep Tonic for at least 14 consecutive days and haven’t seen or felt any improvement, you may be eligible for a refund — no stress.
To be eligible:
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You must have used the product for at least 14 days, consistently as directed.
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Requests must be made within 30 days of receiving your order.
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This guarantee applies to first-time purchases of select products only (including our Deep Sleep Tonic).
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You’ll need to provide your order number and a brief explanation of your experience.
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If approved, refunds will be processed to your original payment method.
We’re here to support you every step of the way and will do our best to help troubleshoot any issues before processing a refund. Sometimes, small tweaks to your routine can make all the difference!
How to claim:
Email our friendly team at support@purau.com.au with the subject line:
30 Night Guarantee – [Your Order Number]
Include a short description of your experience, and we’ll take it from there 💛